Children’s Home Society of North Carolina

ORGANIZATIONAL DEVELOPMENT: ORGANIZATIONAL PLANNING & DESIGN

Children’s Home Society of NC believes that strong families have the power to transform communities. It is this strong foundational belief that led CHS’s leadership to adopt a high growth strategic plan.

Case Study

Challenge

As CHS prepared to live into this strategic plan in all 100 counties of North Carolina and their 13 offices across the state, they wanted to ensure the organizational structure, leadership, and culture were aligned with the strategic direction.

We found opportunities to help through:
Organizational Development
Heart and vision start the mission. Effective operations sustain it. When strategy, people, finances, systems and culture are aligned around a clear roadmap, your impact can grow with purpose. Armstrong McGuire brings strategic clarity and alignment to help your mission thrive.
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Leadership Development
Strong leadership shapes everything. Whether you’re recruiting top talent, managing a transition, strengthening staff culture, or engaging your board more effectively, Armstrong McGuire helps you build leadership capacity with clarity and confidence.
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  • Increased levels of accountability amongst leadership, driven by a move from traditional hierarchical to more distributed ownership and decision-making
  • Reallocation of responsibilities to align like functions and leverage expertise, best practices, and tools and techniques 
  • Creation of two additional executive level roles over technology and marketing to address functional gaps
Case Study

Results

Case Study

Approach

Armstrong McGuire assessed CHS’s strengths, challenges, and opportunities and conducted a functional analysis of CHS’s leadership and management teams’ role descriptions and actual work responsibilities. Based on the analysis combined with research of similar statewide agencies, we recommended adjustments to CHS’s organizational structure and team responsibilities, including the creation of two new executive level positions.

“Armstrong McGuire has been a trusted partner for many years, so when we needed to assess our organizational structure to support our strategic plan, we knew where to turn. Their support helped position us for success with an ambitious growth plan. I have always found the AM team to be talented, strategic, and just overall great people to work with and valued partners.”

—

Brian Maness

Brian Maness
President and CEO

Implementing the proposed recommendations, CHS created a new top-level leadership structure with C-level accountability, realigned responsibilities and reporting relationships, and engaged Armstrong McGuire to lead searches for executive level roles.

Case Study

Execution

Our expertise in these fields led us to success.
Operational Planning & Alignment
Team Leads

Meet the people who made it happen.

Our experienced advisors have held roles that span the nonprofit spectrum—so we understand what it's like to be in your shoes.

Staci Barfield

Senior Director of Consulting Excellence
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Samantha Wright

Senior Advisor
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growing impact.

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building capacity.

Organizational Development

Who is seeking a trusted partner, ally, and guide who has the experience to help our organization overcome an obstacle or seize an opportunity. We are seeking a solution, a road map, a missing piece with a partner who understands us and will walk with us to create and implement a winning strategy for our team, our clients, and our community.

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strengthening leadership.

Leadership Development

Who is seeking a trusted partner, ally, and guide who has the experience to help our organization overcome an obstacle or seize an opportunity. We are seeking a solution, a road map, a missing piece with a partner who understands us and will walk with us to create and implement a winning strategy for our team, our clients, and our community.

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No matter what big idea you are dreaming about to transform your community, starting with strategic planning is the foundation you need to bring that idea to life.

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