
The CRC board engaged the services of LevRidge Resources (now merged with Armstrong McGuire) to provide interim executive support and Armstrong McGuire to lead their executive transition management (ETM) process. Founded in 1981, CRC provides rehabilitation services to injured raptors and offers programs that explore STEAM concepts through the lens of raptor ecology and conservation.

Case Study
Challenge
The staff and board of Carolina Raptor Center (CRC) faced a particularly challenging 2021. In addition to the hurdles of operating a visitor center during a global pandemic, their beloved and longtime executive director, Jim Warren, announced his retirement. The CRC board engaged the services of LevRidge Resources to provide interim executive director support and Armstrong McGuire to lead their executive transition management (ETM) process. Shortly after Jim announced his retirement, he passed away, leaving CRC and the community grieving.
We found opportunities to help through:

Interim Management supported the organization by:
- Providing empathetic, consistent, and steady leadership to the team, helping them grieve the loss of longtime leader Jim Warren
- Shepherding critical transitions in fiscal management systems
- ETM process and timeline presented at launch in March was maintained, through hiring in July and onboarding support in August
Armstrong McGuire’s national search brought a strong pool of qualified applicants to CRC, a niche animal and environment nonprofit:
- 22 candidates were interviewed by Armstrong McGuire
- 7 candidates were interviewed by the Executive Transition Committee
- 3 candidates were interviewed by the staff, board, and Executive Transition Committee
- A rock star executive director, Erin Katzner was hired from Iowa. She knew and had long-admired Jim Warren.
- Erin brings a bold vision to elevate CRC even further as a global leader in raptor care and environmental education
Case Study
Results
Services
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